Online education has become one of the fastest growing aspects of higher education, even education in K-12 schooling has begun to embrace elements of online delivery. Schools vary on how they incorporate online content delivery and some schools only embrace one-way directed content, such as reporting news and announcements. Others set up more complex blogs, like this one, that allows user participation. Universities, however, are looking at how to deliver a wider range of content fully integrated in the online universe. This may include a handful of classes fully delivered through online class content management systems or partial delivery of class information through sites such as YouTube, where lectures may be posted. Finally there are the fully integrated online university, such as University of Phoenix, Walden University, and this university I’m writing for.
While most students are attending traditional f2f or Face-to-Face schools, there’s a growing demand for the online environment for what industry workers call the “non-traditional student”. I like to call this the student who has a life outside of college. These are students who are typically working or parents who are staying home with children and individuals with disabilities that prohibit attending an online university (stay tuned for an article on being a student with a disability; you’ll want to read it). The online landscape can present a dream come true to a student who can’t attend a traditional university. The final student who benefits from the online university are those looking at the bottom-line. While traditional universities continue to go up in cost, including state schools that have typically been more affordable, the cost of attending school has become increasingly out of reach to students. Online universities have come in to fill in the need.
As a president and founder of an online university, I had to answer a few questions, particularly as we expanded. First and foremost on my mind was how to create an immersive classroom environment—how to create something that felt a little like a “real” university. Twelve years ago, there were a few high-end expensive classroom management systems, platforms that run Walden University and University of Phoenix. These systems were essentially designed to incorporate live-chats co-mingled with discussion boards and options to provide online tests. Students would then be able to view their grades and interact with students. But they came with a price tag. I was creating a small online college and wanted to particularly target low-income and disabled students. Individuals typically left out of the entire educational-market system. In short, paying for CMS was not an option. However, the good news was there were lots of open source options that were coming out near daily for me to utilize to create a low-cost to free fully integrated online school.These days, the world of online education has rapidly expanded to a range of fields. For example, many professionals in the medical, nursing, education, social work, and psychiatric fields can take a significant number of the their continuing education credits (CEUs) online for lower cost than what they would pay for face-to-face seminars. Organizations that have educational needs are offering them through online environments, such as non-traditional religious education. In short, it’s a field that is growing broader, while offering a wider range of financial options to meet the needs of more types of students, but…
…there are greater demands on the student than might be initially considered. Online learning is isolative by nature. While you are in classes with other students, the requirements for group participation varies and when required it’s usually minimal and localized to the topic at hand. Don’t consider the online universe as a place where you will meet lots of new friends. We try to do this, but it’s a mountain that seems to keep growing defying our abilities to create social networks between students. Most online universities end up having to create a face-to-face conference to do this and thus increase the cost burden on students. So if you are a socially focused individual online learning may not be your best option. Online learning requires you to managing your own learning goals and time. I hear a lot of “that’s not a big deal” from the audience, but as someone who has managed and taught for years it’s a huge challenge for both students and teachers. Life simply gets in the way in such a way that you don’t see in face-to-face universities. While a student at Rutgers University, I left my family and friends behind (before cellphones), and sat in a classroom for a few hours. Then I could wander to the library for another few hours. I had no interruptions and could get my school work easily done. But in the online world, there are hundreds of interruptions, unless you go to your local library if you have a portable computer and they have the internet and wifi. You could be in the middle of writing the best thought you’ve had all day on your paper when your spouse walks in and demands attention. You could be busy typing away when the baby wakes up. Or you could get sick and find yourself in the hospital and if your hospital has wifi and internet, you may be trying to write with an IV sticking out of your arm. In short, there are a lot more interruptions to manage and depending on the culture of the online university you’ve selected, there may be little to no understanding why you didn’t get your paper in on time. That is the challenge that I’ve seen and heard students face particularly in an online university that is trying to “be” a face-to-face one. The challenge is most face-to-face universities are teaching younger students (ages 18-25), who are not married nor have children or full-time jobs. The online student is traditionally in their 30s or older, with full-time employment, often married or living with a partner, and often have children teens and younger. In short, the online student lives a higher-demand life. If you fit that role, be sure to find out how the university you are looking into treats their high life-demanding students. And as a side, be sure to ask if there are face-to-face requirements and how much they cost on top of the general tuition, as these are often billed separately. Don’t get stuck with years of work and an inability to travel to the f2f component—schools are not obligated to comply.
If you find that not needing school to fulfill your social needs and that your home life can handle your return to school in a much more flexible environment than face-to-face, then the next thing to consider is quality. It’s hard to assess quality and it’s certainly nerve-wracking the higher in cost you go. The main thing to ask is whether or not refunds are available. If you don’t like the school, you want to know how much of your hard-earned money you’re going to get back. Also don’t be afraid to ask where students are working after they’ve graduated. I’ve had a lot of individuals ask me over the years where students are and many of our students are working in the field they have their degree in. Several are even publishing books on their subjects of study. So be sure to ask about post-graduation options or even if the school has a career office, ours does not, but most of the larger schools do.
Hopefully this helped you in the exploring of the online school universe and that you find a good match for all your needs—or most.
See you later,
Dr. Katherine Batten MacDowell
President and Founder, Augustus International University